Frequently Asked Questions
How can I obtain a sample to confirm quality?
Please provide the exact composition, construction, density, and width of the fabric. We will provide a sample according to your specifications or a counter-sample based on your original.
What is the typical delivery time for samples?
Current stock samples take 1-3 days, while customized samples typically require 7-15 working days.
Which express services do you use for shipping?
We usually ship samples via international couriers such as TNT, UPS, FEDEX, or DHL.
Is the sample fee refundable?
Yes, the sample fee is charged initially but will be fully returned to you after we receive your formal bulk order.
What are your main advantages in home textiles?
We offer over 15 years of experience, a modern factory with advanced equipment, a perfect quality control system, and high production capacity for fast delivery at competitive prices.
Can you provide more competitive pricing for large orders?
Certainly. If your order quantity is large, we can provide a more competitive price tier.
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